From the 27th September 2021, if you have not already enabled Multi-Factor Authentication on your Kobalt or AWAL portal, the first time you log in to your portal you will be asked to enrol for an additional authentication factor.
This is a guide explaining how to set up SMS Authentication, for a guide of how to set up Google Authenticator click here.
SMS Authentication uses the text messaging service on your mobile phone to send you a one-time login code which you need to enter when prompted at the portal login screen.
Underneath SMS Authentication click Setup
Select what country you are based in.
Enter your mobile number
Click Send code
You will receive a code via SMS which you will need to enter.