MFA - Google Authenticator Enrolment

How to enable Google Authenticator

From the 27th September 2021, if you have not already enabled Multi-Factor Authentication on your Kobalt or AWAL portal, the next time you log in you will be asked to set up Multi-Factor authentication.

This is a guide explaining how to set up Google Authenticator, for a guide of how to set up SMS Authentication click here.

The Google Authenticator app on your mobile device generates a unique code that you will need to enter when prompted at the portal login screen.

Underneath Google Authenticator click Setup

On the next screen, you will be asked what type of mobile device you use out of iPhone and Android.

Once you have selected the device you use, you will be asked to go to the Apple App Store or Play Store and install the Google Authenticator app on your device.

Once you have done this, click Next

The next screen will ask you to perform the QR code scanning steps that apply to you:

If your device supports scanning the QR code:

Don’t click Next in the browser yet.

On your mobile device, launch Google Authenticator.

In Google Authenticator, tap the + sign.

Tap Scan a QR code and then point your camera at the QR code displayed in the browser on your computer. Your device camera scans the QR code automatically.

Once you have done this in the web browser on your computer, click Next.

On the next page in the Enter Code field, enter the setup key shown in Google Authenticator on your mobile device.

Click Verify.

You're done!

If you can’t scan the QR code:

1. 1. Don’t click Next in the browser yet.

   2. In the web browser on your computer, click Can’t scan.

   3. In the field above the Next button, make a note of the string of numbers and letters.

   4. On your mobile device, launch Google Authenticator.

   5. Tap the + sign.

   6. Tap Enter a setup key.

   7. In the Account field, enter your Okta username.

   8. In the Key field, enter the string of numbers and letters that you made a note of earlier.

   9. Tap Add. The message Secret saved appears.

   10. In the web browser on your computer, click Next.

   11. In the Enter Code field, enter the setup key shown in Google Authenticator on your mobile device.

   12. Click Verify.